Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Team Manager, Reservation Sales (Baguio)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Team Manager, Reservation Sales leads a reservations sales team supporting IHG hotels and guests. The role typically requires supervisory experience in hotel reservations, travel, sales, or a customer contact center; strong spoken and written English; coaching and performance-management skills; and confidence using reservation, CRM, and workforce-management systems. The successful candidate is expected to achieve sales and service targets, monitor call quality and productivity, handle escalated guest concerns, prepare performance reports, and maintain accurate booking information. Flexibility for rotating shifts, weekends, and holidays is important. A hospitality, business, or related degree is advantageous, although relevant leadership and reservations experience may be accepted.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About IHG
IHG Hotels & Resorts is a global hospitality company with a portfolio of more than 20 hotel brands, including InterContinental, Kimpton, Crowne Plaza, voco, Holiday Inn, Holiday Inn Express, and Hotel Indigo. Its properties operate across luxury, premium, essentials, and extended-stay segments in many countries. IHG supports hotel owners through its brands, reservation systems, loyalty programme, commercial services, and operational expertise. The company’s culture emphasizes genuine hospitality, inclusion, responsible business, guest care, and opportunities for colleagues to develop international careers. In the Philippines, IHG has hotel operations and support roles covering reservations, guest services, food and beverage, finance, sales, and corporate or shared-service functions. A reservation-sales team manager contributes directly to guest experience, hotel occupancy, revenue generation, and consistent service delivery across the company’s network.