Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Specialist Reservations Sales IGC
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservations Sales Specialist is responsible for handling hotel reservation inquiries, converting calls and digital requests into bookings, explaining room types, rates, packages and policies, and delivering a helpful guest experience. Requirements typically include customer service or contact-centre experience, strong spoken and written English, computer literacy, accurate data entry skills, and the ability to work with reservation systems. Hospitality, hotel reservations or sales experience is advantageous. Candidates are expected to meet booking and service targets, communicate professionally, handle guest concerns, protect personal information, and work flexible shifts, including evenings, weekends and holidays. The role also requires attention to detail, teamwork and confidence in recommending suitable IHG properties and offers.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About IHG
IHG Hotels & Resorts is a global hospitality company headquartered in the United Kingdom, operating and franchising a broad portfolio of hotel brands worldwide. Its brands include InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, voco, Hotel Indigo, Kimpton, Regent and Six Senses. IHG serves leisure and business travelers through hotels, resorts and reservation channels in many countries. The company’s operations include rooms, food and beverage, meetings, loyalty services, sales and central reservations. In the Philippines, IHG offers career opportunities in hotel operations, guest services, reservations, sales, finance, technology and corporate support. Employees generally work in an international, service-focused environment where communication, commercial awareness, teamwork and consistent guest care are important. Benefits and employment terms vary according to the employing hotel, business unit and local Philippine labor requirements.