Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Reservations Agent (Arabic Speaking)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Reservations Agent will handle individual and group room bookings, enquiries, amendments, cancellations and confirmations for Raffles Al Areen Palace Bahrain. The role requires fluent Arabic and strong English communication, previous reservations, front office or hotel guest-service experience, and familiarity with hotel reservation systems and online booking channels. The successful candidate is expected to provide accurate, prompt and personalised service, understand room types, rates and promotions, maximise occupancy and revenue, and maintain detailed booking records. Professional presentation, attention to detail, telephone etiquette, problem-solving ability and flexibility to work shifts, weekends and public holidays are important. Experience in a luxury or five-star hotel environment is advantageous.
Can I work in Bahrain?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer applies to the Labour Market Regulatory Authority and pays; the vacancy goes to Bahrainis first (reported March 2026: a 7-day advert, then 21 days).
Watch for: You cannot work on a visit visa; the permit is issued before you fly. Employers below their Bahraini-staff target paid extra permit fees from 2017; not confirmed for 2026.
Official source: Labour Market Regulatory Authority: notice on work permits for expatriate workers (12 October 2022). Checked November 2026.
What the job usually comes with in Bahrain
Usual for Bahrain, varies by employer. Checked November 2026.
| Housing | Shared staff housing for line staff; some furnished flats for managers |
|---|---|
| Meals | Staff canteen meals on shift (up to 3 a day); a transport allowance if you live out |
| Flights | Joining flight paid; a home ticket varies by hotel |
| Service charge | Varies; some hotels pay certain roles a fixed monthly sum; no law found on the staff share |
| Contract | Usually 1 to 2 years; probation 3 months, up to 6 for some jobs (by law) |
| Leave | 30 days after a year (by law), plus public holidays; 15 days sick leave on full pay (by law) |
| Income tax | 0%; there is no personal income tax |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Raffles Al Areen Palace Bahrain
Raffles Al Areen Palace Bahrain is a luxury palace-style resort in Bahrain, operated under the Raffles brand and part of Accor, the international hospitality group. The property is designed around privacy, spacious accommodation and personalised service, with villas, dining venues, wellness facilities and leisure experiences. Raffles is known for refined hospitality, attentive butler-style service and an emphasis on memorable guest experiences. Working at the resort typically involves serving an international clientele while maintaining high standards of discretion, presentation and service consistency. As part of Accor, employees may benefit from structured training, international hospitality practices and opportunities to develop within a broad global hotel network. The Manama-area location also provides access to Bahrain’s business, cultural and entertainment centres.