Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Partner Experience Specialist
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Partner Experience Specialist supports Accor’s partner and guest experience activities in Palm Cove, helping build strong relationships, coordinate experiences and promote local attractions, resort services and partner offers. The role generally requires excellent communication, customer service and organisational skills, confidence working with guests and external businesses, and the ability to manage multiple requests accurately. Experience in tourism, hospitality, sales, partnerships or guest relations is advantageous. The successful candidate is expected to be friendly, professional, commercially aware and proactive, with strong local knowledge or a willingness to develop it. Flexibility, teamwork, attention to detail and the ability to deliver memorable experiences in a busy resort environment are also important.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Accor
Accor is a major international hospitality group operating hotels, resorts and serviced accommodation across numerous countries and market segments. Its brands include luxury, premium, midscale and economy properties such as Fairmont, Sofitel, Pullman, MGallery, Novotel, Mercure, ibis and Peppers. Accor focuses on guest service, memorable travel experiences, responsible tourism and creating career opportunities across hotels, restaurants, events and corporate functions. In Australia, the company operates properties in city, coastal and regional destinations, including the tropical Queensland area. The Palm Cove opportunity is associated with a resort environment where tourism, leisure activities and local partnerships are central to the guest experience. Employees may benefit from a diverse workplace, training opportunities, hotel discounts and access to Accor’s international network, subject to the specific employment conditions and property benefits.