Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge Executive
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge Executive is expected to provide polished, personalised assistance to hotel guests, including restaurant bookings, transport arrangements, local recommendations, tours and special requests. Requirements generally include previous experience in hotel concierge, front office or luxury guest services, strong knowledge of Sydney attractions and services, excellent spoken and written English, and a professional presentation. The successful candidate should be confident using hotel systems, handling several requests at once and resolving issues calmly. Flexibility to work weekends, evenings and public holidays is normally required. A guest-focused attitude, strong local knowledge, attention to detail and the ability to create memorable experiences are essential. Additional languages and experience with luxury or five-star hotels would be advantageous.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Accor
Accor is a global hospitality group operating hotels, resorts and lifestyle properties across luxury, premium, midscale and economy segments. Its portfolio includes internationally recognised brands such as Fairmont, Sofitel, Pullman, Novotel, Mercure, ibis and Raffles. Accor properties focus on guest experience, responsible tourism, career development and inclusive workplace cultures. In Australia, the group operates hotels in major cities, regional destinations and resort areas, offering opportunities across front office, food and beverage, housekeeping, events, finance and management. Employees may also benefit from training, internal mobility and hotel accommodation or travel-related offers, depending on local policy. The company serves both business and leisure travellers and places strong emphasis on professional service, local knowledge and creating memorable stays. The Concierge Executive role would typically support these goals by representing the hotel and city to guests while coordinating personalised services.