Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge Executive
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge Executive provides personalised assistance to hotel guests, including arranging transport, restaurant bookings, tours, tickets and local recommendations. Requirements typically include previous experience in concierge, guest services or front office operations, strong knowledge of Sydney, excellent communication skills and professional presentation. The candidate should be organised, service-focused, confident using hotel systems and able to manage several requests calmly during busy periods. Flexibility to work varied shifts, including weekends and public holidays, is expected. Fluency in English is essential, while additional languages and knowledge of luxury hospitality are valuable. The role requires discretion, initiative and a consistent commitment to Accor service standards.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Accor
Accor is a major international hospitality group operating hotels, resorts and serviced residences across more than 100 countries. Its portfolio includes well-known brands such as Sofitel, Fairmont, Pullman, Novotel, Mercure, ibis and Swissôtel. Accor provides accommodation, dining, meetings, wellness and lifestyle experiences for business and leisure travellers. In Australia, the group manages properties in major cities, regional destinations and resort locations, offering career opportunities across front office, food and beverage, housekeeping, commercial operations and management. Accor places strong emphasis on guest satisfaction, inclusion, professional development and responsible business practices. Employees may benefit from training, internal mobility and discounted stays through the group’s hospitality network. The Sydney role is likely connected with a central Accor property serving corporate travellers, tourists and local event guests.