Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge Executive
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge Executive supports guests by providing personalised assistance, local recommendations, transport arrangements, reservations, luggage support and information about hotel services and Sydney attractions. The role requires strong communication and customer-service skills, professional presentation, attention to detail and the ability to remain calm in a busy luxury-hotel environment. Previous concierge, guest-relations or front-office experience is preferred, along with knowledge of Sydney, flexibility to work shifts, weekends and public holidays, and confidence using hotel systems. The successful candidate is expected to anticipate guest needs, deliver warm and efficient service, work closely with other departments and uphold Accor’s hospitality standards.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Accor
Accor is a major international hospitality group operating hotels, resorts and serviced residences across more than 100 countries. Its portfolio includes brands such as Fairmont, Sofitel, Pullman, Novotel, Mercure, ibis and Mövenpick, covering luxury, premium, midscale and economy accommodation. Accor focuses on guest experience, responsible hospitality, employee development and creating welcoming environments for travellers and local communities. In Australia, the company operates properties in key cities, resort destinations and regional locations, offering career opportunities in front office, food and beverage, housekeeping, culinary services, sales, technology and hotel management. Employees may also benefit from training, internal mobility and discounts through Accor’s broader network and ALL - Accor Live Limitless loyalty programme.