Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge Executive
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge Executive provides personalized assistance to guests, including arranging transportation, restaurant bookings, tours, local experiences and special requests. The role requires strong communication and organization skills, a professional presentation, local area knowledge and the ability to deliver attentive service in a busy luxury-hospitality environment. Previous experience in concierge, front office or guest services is desirable, along with confidence using hotel systems and handling guest enquiries. Candidates are expected to be welcoming, discreet, proactive and commercially aware, while maintaining Accor service standards. Flexibility to work rotating shifts, weekends and public holidays is normally required.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Accor
Accor is a global hospitality group operating hotels, resorts and serviced residences across more than 100 countries. Its portfolio includes well-known brands such as Fairmont, Sofitel, Pullman, Mövenpick, Novotel, Mercure, ibis and Raffles. Accor focuses on creating memorable guest experiences through comfortable accommodation, food and beverage services, meetings, wellness and personalized hospitality. In Australia, the company operates properties in major cities, regional destinations and resort areas, offering roles across guest services, food and beverage, housekeeping, administration and hotel management. Employees may receive access to training, career development, staff accommodation or travel-related benefits depending on the property and employment conditions. Accor also promotes cultural diversity, responsible tourism and sustainable hotel operations.