Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Office Manager leads the hotel reception and guest-services team, ensuring smooth arrivals, departures, reservations, payments and complaint resolution. Requirements generally include previous hotel front-office or supervisory experience, strong knowledge of hotel systems, excellent communication skills and the legal right to work in Australia. Candidates are expected to be organised, professional and guest-focused, with the ability to coach staff, manage rosters, handle pressure and maintain Accor service standards. Flexibility to work mornings, evenings, weekends and public holidays is important. Experience with Opera or similar property-management systems, good commercial awareness and a commitment to safety and teamwork would be advantageous.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Accor
Accor is a major international hospitality group operating hotels, resorts and serviced residences across more than 100 countries. Its portfolio includes well-known brands such as Novotel, Sofitel, Pullman, Mercure, ibis, Mövenpick and Fairmont, covering luxury, premium, midscale and economy accommodation. Accor focuses on welcoming guests, responsible hospitality, employee development and creating consistent experiences across its properties. The company offers career opportunities in hotel operations, food and beverage, sales, finance, technology and corporate support. In Australia, Accor manages hotels in major cities, regional centres and resort destinations, including properties serving leisure and business travellers. Employees may benefit from internal training, international mobility, staff travel programs and opportunities to progress within the wider group.