Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office All-Rounder
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Office All-Rounder welcomes guests, manages check-ins and check-outs, handles reservations, processes payments, responds to enquiries and supports smooth daily hotel operations. Candidates should have hospitality or customer-service experience, strong communication skills, professional presentation and confidence using hotel reservation systems. Previous front-office experience is preferred, although candidates with a positive attitude and willingness to learn may be considered. Flexibility to work rotating shifts, including weekends, evenings and public holidays, is expected. The successful candidate will be organised, friendly, reliable and able to resolve guest concerns calmly while delivering personalised service consistent with Accor standards.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Hotel Woolstore 1888
Hotel Woolstore 1888 is a boutique heritage hotel in Sydney’s Pyrmont area, close to Darling Harbour, the International Convention Centre and the city centre. It forms part of Accor’s Handwritten Collection, a group of distinctive hotels that emphasise local character, individuality and personal service. The property combines historic wool-store architecture with contemporary rooms, stylish public spaces and a guest-focused hospitality experience. As part of Accor, employees can benefit from an international hotel network, structured training, career development opportunities and staff travel benefits. The hotel welcomes leisure and business travellers and serves guests attending Sydney’s major attractions, events and conferences. Its front-office team plays an important role in creating a warm, efficient and memorable stay from arrival through departure.