Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office Duty Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Office Duty Manager supervises daily front desk operations at ibis Styles Brisbane Elizabeth Street, ensuring efficient check-in and check-out, accurate guest accounts, prompt complaint resolution and consistently friendly service. The role typically requires previous hotel front office or supervisory experience, strong communication and organisational skills, confidence handling payments and operational systems, and the ability to lead a team during busy shifts. Familiarity with hotel property-management systems, commonly Opera, is advantageous. The successful candidate is expected to work flexible shifts, including weekends and public holidays, support colleagues across the hotel, maintain safety and service standards, and make sound decisions independently while the senior management team is unavailable.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About ibis Styles Brisbane Elizabeth Street
Accor is a major international hospitality group operating hotels, resorts and serviced residences across many countries and market segments. Its portfolio includes well-known brands such as ibis Styles, ibis, Novotel, Mercure, Pullman, Sofitel and Fairmont. ibis Styles offers practical, contemporary accommodation with distinctive design, friendly service and generally accessible pricing. ibis Styles Brisbane Elizabeth Street is located in the heart of Brisbane, close to Queen Street Mall, public transport, restaurants and cultural attractions. As part of Accor, the hotel may provide structured training, internal mobility, employee travel benefits and opportunities to build a long-term hospitality career. The company places emphasis on guest experience, teamwork, inclusion, responsible business practices and operational consistency while allowing individual properties to reflect their local destination.