Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Assistant Front Office Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Assistant Front Office Manager supports the Front Office Manager in leading daily reception and guest-services operations at Sofitel Sydney Darling Harbour. Requirements typically include previous experience in a hotel front-office or supervisory role, strong knowledge of guest-service standards, confidence using hotel property-management systems such as Opera, and excellent spoken and written English. The successful candidate is expected to supervise and coach reception colleagues, coordinate arrivals and departures, resolve guest concerns professionally, maintain accurate cash and billing procedures, and help achieve high satisfaction and operational standards. Flexibility for rotating shifts, weekends and public holidays is essential, together with a polished presentation, sound judgment and a genuine passion for luxury hospitality.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Sofitel Sydney Darling Harbour
Accor is a major international hospitality group operating hotels, resorts and residences across more than 100 countries. Its portfolio includes well-known brands such as Sofitel, Fairmont, Pullman, Novotel, Mercure and ibis, covering luxury, premium, midscale and economy segments. Sofitel is Accor’s luxury French-inspired brand, combining local culture with refined design, personalised service and contemporary French hospitality. Sofitel Sydney Darling Harbour is a prominent five-star hotel overlooking Darling Harbour, offering stylish accommodation, restaurants and bars, meeting facilities, a pool and extensive guest services. Accor places strong emphasis on guest experience, employee development, inclusion and career mobility. Team members may access training, internal career opportunities and benefits connected with the group’s international hotel network, depending on local employment conditions and property policies.