Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
IT Assistant
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The IT Assistant supports the ship’s onboard technology systems, including computers, networks, communication tools, user accounts and basic hardware or software troubleshooting. Candidates typically need practical IT knowledge, familiarity with Windows and common office applications, and strong diagnostic and customer-service skills. Previous experience in a help-desk, hotel, maritime or corporate IT environment is advantageous. The role requires clear English communication, patience, professional conduct and the ability to assist crew and guests in a fast-paced multicultural workplace. Candidates should be comfortable working shifts, following cybersecurity and company procedures, living onboard for extended periods, and responding promptly to technical issues. Maritime safety training, medical clearance and a valid passport are generally required.
Can I work on cruise ships?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: No host-country permit: a seafarer medical, safety training, a seaman's book, a US crew visa and a Schengen visa.
Watch for: Recruitment fees are banned on ships.
Official source: US Department of State: crewmember visa. Checked October 2026.
What the job usually comes with on cruise ships
Usual for cruise ships, varies by employer. Checked October 2026.
| Housing | Free cabin, usually shared |
|---|---|
| Meals | Free (by law) |
| Flights | Joining and home flights usually paid; free repatriation (by law) |
| Service charge | Passenger service charges pooled on many lines |
| Contract | 6 to 9 months on board, about 2 months unpaid between contracts |
| Leave | 2.5 days a month, often paid as cash |
| Income tax | Usually not withheld; depends on your home country |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Explora Journeys
Explora Journeys is a luxury ocean travel brand created by the MSC Group. It offers an intimate, yacht-inspired cruising experience focused on spacious suites, refined dining, wellness, destination immersion and highly personalized service. Its ships are designed for contemporary travelers seeking a relaxed alternative to traditional large-ship cruising, with fewer guests, elegant public spaces and carefully curated itineraries. Employees work in an international environment where hospitality, discretion, teamwork and attention to detail are especially important. Shipboard roles may include hotel operations, culinary services, guest relations, marine operations, entertainment, wellness, retail and technical support. Crew members generally live onboard during their contracts and support guests from a wide range of nationalities. Employment conditions, benefits and salaries vary by position, vessel and recruiting market, so applicants should confirm contract terms directly with the official careers team.