Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Residence Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Residence Manager oversees the guest experience within luxury residences onboard Explora Journeys, ensuring personalised service, privacy, comfort and smooth coordination with housekeeping, butlers, dining and shore-experience teams. Candidates should have several years of experience in luxury hotels, private residences, VIP service or cruise hospitality, with strong communication, organisation and problem-solving skills. The role requires discretion, cultural awareness, attention to detail and confidence handling high-profile guests or sensitive requests. Fluency in English is normally essential, while additional languages are advantageous. Candidates are expected to work professionally in a multicultural environment, maintain high service standards, remain calm under pressure and be available for extended periods at sea.
Can I work on cruise ships?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: No host-country permit: a seafarer medical, safety training, a seaman's book, a US crew visa and a Schengen visa.
Watch for: Recruitment fees are banned on ships.
Official source: US Department of State: crewmember visa. Checked October 2026.
What the job usually comes with on cruise ships
Usual for cruise ships, varies by employer. Checked October 2026.
| Housing | Free cabin, usually shared |
|---|---|
| Meals | Free (by law) |
| Flights | Joining and home flights usually paid; free repatriation (by law) |
| Service charge | Passenger service charges pooled on many lines |
| Contract | 6 to 9 months on board, about 2 months unpaid between contracts |
| Leave | 2.5 days a month, often paid as cash |
| Income tax | Usually not withheld; depends on your home country |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Explora Journeys
Explora Journeys is a luxury ocean travel brand created by the MSC Group, one of the world's largest privately owned shipping and cruise companies. The brand operates premium ships designed around spacious accommodation, refined dining, wellness, immersive destinations and highly personalised service. Its onboard residences and suites are aimed at travellers seeking a private-yacht atmosphere combined with the facilities and itineraries of a modern cruise ship. Explora Journeys places strong emphasis on discreet hospitality, destination-led experiences, sustainability and thoughtful guest relationships. Employees work in an international environment alongside colleagues from many countries and typically serve affluent, globally minded guests. Depending on the position, contracts may include onboard accommodation, meals, travel to the vessel and access to company training and benefits.