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Legal Claims Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Legal Claims Manager will manage and coordinate claims involving MSC Cruises, including reviewing incidents, assessing liability, instructing and working with external solicitors, negotiating settlements, maintaining accurate records and supporting litigation or regulatory responses. Candidates are expected to have proven experience in claims management, insurance, maritime law, personal injury or a related legal environment. Strong analytical, negotiation and communication skills are essential, along with sound commercial judgment, attention to detail and the ability to manage confidential information and competing deadlines. Experience within a cruise, shipping, travel, transport or international corporate setting would be advantageous. The role also requires effective collaboration with insurers, brokers, internal departments and senior stakeholders.
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About MSC Cruises
MSC Cruises is the cruise division of MSC Group, a global, family-owned organisation with roots in shipping and headquarters in Geneva, Switzerland. The company operates a large fleet serving destinations across Europe, the Caribbean, North America, South America, the Middle East and other international regions. Its ships provide accommodation, dining, entertainment, excursions and onboard services to millions of guests each year. MSC Cruises employs a diverse international workforce across shipboard and shoreside operations, including maritime, hotel, commercial, technology, legal and corporate functions. In the United Kingdom, the business has offices and commercial activities supporting sales, customer service, operations and corporate administration. Employees typically work in a fast-moving, multinational environment where regulatory awareness, customer focus, teamwork and the ability to coordinate across countries are important.