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Guarantee Engineer
Role summary
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The Guarantee Engineer supports the management of technical defects and warranty obligations across MSC Cruises’ vessels, coordinating with shipyards, equipment manufacturers, contractors and onboard engineering teams. Typical responsibilities include reviewing defect reports, assessing warranty coverage, tracking corrective actions, arranging inspections, monitoring deadlines and maintaining accurate technical documentation. Candidates are generally expected to have an engineering qualification or relevant marine technical experience, preferably within cruise ships, commercial shipping, shipbuilding or a related industry. Strong analytical, organisational and communication skills are important, along with the ability to interpret technical information, negotiate solutions and manage multiple priorities. Travel to ships, shipyards or supplier locations may be required. Professional English, computer literacy and a practical understanding of marine systems are normally expected.
Working in the UK
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About MSC Cruises
MSC Cruises is a major international cruise line and part of the MSC Group, a privately owned global transportation and logistics business. Headquartered in Geneva, the cruise division operates a modern fleet serving destinations across Europe, the Caribbean, North America, South America, the Mediterranean, Northern Europe, the Middle East and beyond. The company provides accommodation, dining, entertainment, excursions and family-focused onboard experiences for guests from many countries. MSC Cruises continues to invest in new ships, environmental technology and digital services while expanding its global operations. Its workforce includes maritime, engineering, hotel, culinary, guest services, commercial and corporate professionals. A Guarantee Engineer would typically work with shipboard teams, technical departments, shipyards and suppliers to ensure defects are resolved efficiently and warranty commitments are properly managed.