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Please Note

  • An estimate based on public data for similar roles. Not provided by the employer.

Floor Supervisor

United Kingdom Mandarin Oriental Hyde Park Estimated salary: £28,000–£33,000 per year, plus potential service charge and benefits
Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Floor Supervisor is responsible for overseeing guest-room and corridor cleaning standards, assigning daily tasks, inspecting rooms, supporting room attendants, and responding promptly to guest requests. Requirements typically include previous housekeeping or hotel supervisory experience, strong attention to detail, good communication skills, and the ability to organise work in a busy luxury environment. Familiarity with hotel operating procedures, health and safety standards, and quality inspections is expected. The successful candidate should be professional, discreet, physically able to remain active during shifts, and willing to work weekends, public holidays, and varied hours. Experience in a five-star hotel and knowledge of Opera or similar hotel systems would be advantageous.

Can I work in the UK?

Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.

How it works

How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.

Official source: GOV.UK: Skilled Worker visa. Checked November 2026.

What the job usually comes with in the UK

Usual for the UK, varies by employer. Checked November 2026.

HousingLive-in common in rural hotels
MealsStaff meals common
FlightsNo
Service charge100% of tips and service charges to staff (by law)
ContractPermanent or seasonal
Leave28 days
Income taxAbout 14% in all at GBP 25,000

Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.

Guidance, not legal advice. Rules change; your employer confirms the details for your case.

Working in the UK

Who can work there by passport, what a job usually includes, and island life.

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About Mandarin Oriental Hyde Park

Mandarin Oriental Hyde Park, London is a luxury five-star hotel located beside Hyde Park and close to Knightsbridge. It is part of Mandarin Oriental Hotel Group, an internationally recognised hospitality company known for refined service, elegant properties, and strong attention to local culture. The London hotel offers luxurious guestrooms and suites, acclaimed dining, extensive event facilities, and a high-end spa. Employees work in a polished, multicultural environment where guest care, discretion, teamwork, and consistent standards are highly valued. The hotel supports professional development and provides opportunities to build experience within a respected global luxury brand. Roles commonly include hotel operations, housekeeping, food and beverage, culinary, spa, guest services, and corporate support functions.

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