Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Officer - Receptionist & Operator
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Receptionist and Operator is responsible for welcoming guests, managing check-ins and check-outs, answering telephone calls, handling guest requests, providing accurate hotel information, and coordinating with other departments. Candidates should have strong communication and customer-service skills, a professional appearance, basic computer knowledge, and the ability to remain calm and organized during busy periods. Fluency in English is generally expected; additional languages are an advantage. Previous hotel or front-office experience is preferred, although suitable hospitality graduates may be considered. The role requires flexibility to work rotating shifts, weekends, and public holidays, as well as a positive, service-focused attitude.
Can I work in Thailand?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer applies online (4 Thai staff per foreigner), then a Non-B visa; extending your stay wants about THB 50,000 a month, far above line-job pay.
Watch for: Massage, beauty, guiding, driving and clerical jobs are closed to foreigners; a tourist or Destination Thailand Visa does not allow work for a Thai business.
Official source: Thai Government Public Relations Department: e-Work Permit for foreign workers. Checked November 2026.
What the job usually comes with in Thailand
Usual for Thailand, varies by employer. Checked November 2026.
| Housing | Usually not in Bangkok; dorms at some island resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared among staff; no law sets the split, and the amount varies by hotel (ask before you accept) |
| Contract | 1 to 2 years; probation often 119 days, as severance is due from day 120 |
| Leave | At least 6 days after 1 year and 13 public holidays (by law); 48-hour week, 1 rest day |
| Income tax | 0% up to THB 150,000 a year, then 5% to 35%; 5% social security capped at THB 875 a month (2026) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Minor Hotel Group Limited
Minor Hotels is an international hotel owner, operator, and investor with a broad portfolio of hospitality brands, including Anantara, Avani, Oaks, Tivoli, NH Collection, nhow, and Elewana. Founded in Thailand, the group has grown into a global hospitality company with hotels, resorts, serviced residences, and restaurants across Asia, the Middle East, Europe, Africa, the Indian Ocean, and the Americas. Its properties range from luxury resorts and urban business hotels to lifestyle and extended-stay accommodation. Minor Hotels places strong emphasis on guest experience, local culture, operational standards, and career development. In Thailand, the company operates well-known resorts and hotels in destinations such as Bangkok, Phuket, Koh Samui, Chiang Mai, and other leisure markets. Benefits and working conditions vary by property, but commonly include service charge, staff meals, uniforms, training, and employee accommodation or assistance in resort locations.