Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Mayordomo/a Red Level
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Red Level Butler provides personalised, discreet service to VIP and luxury guests at Gran Meliá Palacio de Isora. Responsibilities typically include welcoming guests, managing personalised arrivals and departures, arranging reservations and activities, anticipating needs, handling requests, coordinating with hotel departments, and maintaining detailed knowledge of the resort and destination. Candidates are expected to have previous experience in luxury hospitality, guest relations, front office, or butler service; excellent communication and organisational skills; a polished, service-oriented manner; and the ability to remain calm and discreet. Spanish and English are generally required, while additional languages are advantageous. Flexibility to work shifts, weekends, and public holidays, together with a professional appearance and strong attention to detail, is essential.
Can I work in the Canary Islands?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Local-first test (hotel jobs are not on the shortage list), or a seasonal permit that comes with employer housing.
Official source: Spanish Ministry of Inclusion: residence and work permit for employees. Checked November 2026.
What the job usually comes with in the Canary Islands
Usual for the Canary Islands, varies by employer. Checked November 2026.
| Housing | Not usually; severe housing shortage |
|---|---|
| Meals | Staff meals customary |
| Flights | No |
| Service charge | Small pooled tips |
| Contract | More often year-round |
| Leave | 30 days; pay in 14 instalments |
| Income tax | About 15% to 20% in all |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the Canary Islands
Who can work there by passport, what a job usually includes, and island life.
About Melia Hotels International
Meliá Hotels International is one of Spain’s largest hotel groups and an established international hospitality company. Founded in Mallorca in 1956, it operates hotels and resorts across Europe, the Americas, Africa, Asia, and the Caribbean through brands including Gran Meliá, Meliá Hotels & Resorts, ME by Meliá, INNSiDE, Paradisus, and Sol by Meliá. The company focuses on leisure, luxury, business, and resort accommodation, with a strong emphasis on guest experience, sustainability, employee development, and digital innovation. Gran Meliá Palacio de Isora is a high-end resort in Tenerife, offering extensive facilities, restaurants, pools, wellness services, and Red Level premium accommodation. Employees work in an international environment where multilingual communication, personalised service, teamwork, and professional presentation are especially valued.