Please Note

An estimate based on public data for similar roles. Not provided by the employer.

Merchant Success Manager (Lifestyle Ecosystem)

Singapore Singapore Airlines Estimated salary: SGD 5,500–8,500 per month

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Merchant Success Manager will support Singapore Airlines’ lifestyle ecosystem by developing and managing relationships with merchants, helping partners onboard successfully, improving engagement, and monitoring commercial performance. The role typically requires a degree in business, marketing, communications, hospitality, or a related field, together with experience in account management, partnerships, merchant operations, or customer success. Candidates should be commercially minded, analytical, organized, and confident working with external partners and internal stakeholders. Strong communication, negotiation, presentation, and problem-solving skills are expected. Familiarity with digital platforms, loyalty programmes, e-commerce, or lifestyle partnerships would be advantageous. The successful candidate should be proactive, customer-focused, comfortable managing multiple priorities, and able to use data to recommend improvements and deliver measurable partner results.

About the employer

Singapore Airlines is the flag carrier of Singapore and one of the world’s best-known international airlines. Headquartered at Singapore Changi Airport, the airline operates an extensive passenger network across Asia, Europe, the Americas, Africa, and the South West Pacific, supported by regional airline subsidiary Scoot. Singapore Airlines is recognized for its service standards, premium cabins, operational reliability, modern fleet, and strong global brand. Beyond flying passengers, the company develops customer experiences through its KrisFlyer loyalty programme, digital services, partnerships, and lifestyle offerings. Its workforce includes aviation, commercial, technology, engineering, customer service, and corporate professionals. Employees typically work in a multicultural, international environment where attention to detail, service excellence, teamwork, safety, and continuous improvement are highly valued.

What the job usually comes with in Singapore

Usual for Airlines jobs in Singapore, varies by employer. Checked November 2026.

Housing	Work Permit staff: the employer must make sure your housing is proper and allowed (by law)
Staff travel	Work Permit staff: the employer pays your flight home at the end (by law)
Pay and allowances	Varies
Health cover	Employer must insure Work Permit and S Pass staff, SGD 60,000 a year (by law); Employment Pass: company plan
Contract	Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default
Leave	7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital
Income tax	0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass

Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.

Can I work in Singapore?

How it works: South Asian and Filipino cabin crew: Work Permit since September 2026 (SGD 2,000+ a month, 8% cap); others need an S Pass (SGD 3,300+); senior roles an Employment Pass.

Before you apply: Cabin crew usually pass the airline's medical, a background check and a safety course (some add a swim test); many set age, height and English rules. Pilots need a licence the local aviation authority accepts; some only validate a foreign one.

Watch for: Ground line jobs follow the services Work Permit list (Malaysia, China, Hong Kong, Macau, South Korea, Taiwan) or need an S Pass; the airline needs a Singapore air operator certificate or a foreign operator's permit.

Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.

Official source: Ministry of Manpower: Non-Traditional Sources Occupation List. Checked November 2026.

Guidance, not legal advice. Rules change; your employer confirms the details for your case.

Apply Now

Email me jobs like these