Manager, Agency Network Management (OSRO)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Manager, Agency Network Management (OSRO) oversees Pacific International Lines’ overseas agency network, supporting consistent service delivery, operational standards and commercial coordination across regional offices and partners. Candidates are likely expected to have a degree or equivalent experience in shipping, logistics, transport or business, with several years of experience in liner shipping, agency management or maritime operations. Strong stakeholder-management, negotiation, analytical and communication skills are important, along with the ability to work across cultures and time zones. The role may involve performance monitoring, agency reviews, process improvement, policy implementation and occasional international travel. Candidates should be commercially aware, highly organised, solutions-oriented and comfortable managing multiple markets and competing priorities.

About the employer

Pacific International Lines (PIL) is a Singapore-headquartered maritime transport and logistics company founded in 1967. It operates container shipping services and related logistics solutions connecting Asia with major global markets. PIL is known for its presence in emerging markets and for serving a broad range of customers through an international network of offices, agents, terminals and business partners. Its activities include container liner shipping, logistics, supply-chain services and maritime-related operations. The company employs a multinational workforce and relies on regional expertise, operational reliability and long-term customer relationships. A role in agency network management would typically support coordination between PIL’s headquarters, overseas offices and local representatives, helping align service quality, reporting, processes and commercial objectives across the network.