Reservations Coordinator (CAYMANIANS ONLY)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservations Coordinator supports the hotel’s reservations operation by handling guest enquiries, creating and modifying bookings, maintaining accurate reservation records, and communicating room availability, rates, packages, and policies. The role typically requires strong customer-service and communication skills, attention to detail, computer literacy, and the ability to use reservation or property-management systems. Previous hotel, reservations, or front-office experience is advantageous. The successful candidate is expected to be professional, organised, responsive, commercially aware, and able to manage multiple requests accurately while delivering the high service standards associated with The Ritz-Carlton. This vacancy is advertised for Caymanians only, so applicants should meet the relevant local eligibility requirements.

About the employer

The Ritz-Carlton Grand Cayman is a luxury beachfront resort operated by Marriott International, one of the world’s largest hospitality companies. Located on Seven Mile Beach, the resort offers upscale accommodation, fine dining, spa and wellness services, leisure facilities, and personalised guest experiences. The Ritz-Carlton brand is recognised for refined service, attention to detail, and its focus on creating memorable stays for travellers. Employees work in an international hotel environment with structured service standards, training opportunities, and access to Marriott’s broader hospitality network. The property contributes significantly to Cayman’s tourism industry and serves leisure travellers, families, groups, and luxury guests. Benefits and employment terms vary by position and local policy, while this particular opportunity is intended for Caymanian applicants.