Housekeeping Supervisor - Rooms

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor - Rooms oversees daily room-cleaning operations, assigns work, inspects guestrooms and public areas, and ensures Marriott and Four Points cleanliness standards are consistently met. Candidates typically need previous housekeeping or hotel operations experience, supervisory ability, strong attention to detail, and good communication skills. Familiarity with room-management systems, inventory control, health and safety procedures, and staff scheduling is helpful. The role requires a hands-on, dependable candidate who can coach team members, respond to guest requests, coordinate with Front Office and Engineering, manage priorities during busy periods, and work flexible shifts, including weekends and public holidays. Physical stamina, professional grooming, and the ability to work effectively in a multicultural team are expected.

About the employer

Four Points by Sheraton Kuala Lumpur, Chinatown is a Marriott International hotel located in Kuala Lumpur’s historic Chinatown district. The property combines the Four Points brand’s relaxed, approachable style with practical accommodation, dining, meeting facilities, and convenient access to local attractions and transport links. Marriott International is one of the world’s largest hospitality companies, operating thousands of hotels and resorts under brands across different market segments. Four Points is designed for modern travellers who value comfortable rooms, friendly service, local character, and dependable amenities without excessive formality. Employees can generally expect structured operating standards, guest-service training, teamwork across departments, and opportunities to develop within Marriott’s global hotel network. The housekeeping team plays an important role in maintaining room quality, cleanliness, safety, and overall guest satisfaction.