Reservations Coordinator - Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservations Coordinator Intern supports the reservations team with booking inquiries, reservation changes, cancellations, guest communication, and accurate data entry in hotel systems. Candidates should be studying hospitality, tourism, business, or a related subject and demonstrate good communication, organization, attention to detail, and basic computer skills. Fluency in English is generally expected; additional languages are an advantage. The successful candidate is expected to provide courteous service, follow Marriott and hotel procedures, protect guest information, coordinate effectively with front office and sales teams, and remain professional in a fast-paced environment. Previous hotel or customer-service experience may be helpful but is not always required for an internship.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating and franchising thousands of hotels and resorts across numerous countries. Its portfolio includes luxury, premium, and select-service brands such as W Hotels, The Ritz-Carlton, St. Regis, JW Marriott, Sheraton, Westin, Le Méridien, and Marriott Hotels. The company emphasizes guest service, professional development, inclusion, and opportunities for employees to build international hospitality careers. W Abu Dhabi – Yas Island is a distinctive luxury lifestyle hotel located above the Yas Marina Circuit. It combines modern design, restaurants, nightlife, leisure facilities, and event spaces, serving business travelers, tourists, and visitors attending major entertainment and sporting events. An internship there can provide practical exposure to hotel reservations, guest relations, revenue processes, and the operational standards of a global hotel group.