Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Guest Service Agent welcomes guests, handles check-in and check-out, manages reservations and payments, responds to requests, provides local information, and coordinates with other hotel departments. The role requires strong communication and customer-service skills, professional presentation, basic computer ability, and fluency in Chinese and English; Thai language skills may be advantageous. Previous hotel front-office or guest-service experience is preferred, although suitable candidates with relevant hospitality experience may be considered. The successful candidate should be guest-focused, attentive to detail, calm under pressure, flexible with rotating shifts, and willing to work weekends and public holidays. Familiarity with Marriott service standards and hotel systems would be beneficial.
Courtyard by Marriott is Marriott International’s contemporary hotel brand, designed for business and leisure travelers who value comfort, convenience, and practical amenities. Courtyard properties typically provide modern guestrooms, flexible work areas, meeting facilities, fitness amenities, and all-day dining. Courtyard by Marriott Bangkok Sukhumvit 20 is located in Bangkok’s Sukhumvit area, close to shopping, restaurants, entertainment, and public transportation. The hotel serves both international visitors and local guests and operates within Marriott’s global hospitality network. Employees are generally expected to deliver warm, efficient service while following brand standards for guest satisfaction, safety, and professionalism. Marriott International offers structured operational procedures, training opportunities, and potential career mobility across its hotels worldwide. Benefits and service-charge arrangements vary by property and employment contract.
Usual for Thailand, varies by employer. Checked November 2026.
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
How it works: The employer applies online (4 Thai staff per foreigner), then a Non-B visa; extending your stay wants about THB 50,000 a month, far above line-job pay.
Watch for: Massage, beauty, guiding, driving and clerical jobs are closed to foreigners; a tourist or Destination Thailand Visa does not allow work for a Thai business.
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
Official source: Thai Government Public Relations Department: e-Work Permit for foreign workers. Checked November 2026.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
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