Concierge Supervisor - Madi Paidi Bangkok, Autograph Collection

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Concierge Supervisor leads daily concierge operations, supports the concierge team, and ensures guests receive polished, personalized service. Requirements typically include hotel or luxury guest-services experience, strong knowledge of Bangkok attractions and transportation, excellent English communication, and confident team-supervision skills. Additional language ability and familiarity with Marriott or other property-management systems are advantageous. The successful candidate is expected to coordinate guest requests, recommend restaurants and experiences, manage bookings and special arrangements, resolve concerns professionally, maintain accurate records, and work closely with front office and other departments. Flexibility for shifts, weekends, and public holidays, along with a well-groomed appearance and strong attention to detail, is essential.

About the employer

Madi Paidi Bangkok, Autograph Collection is a boutique luxury hotel in Bangkok operating under Marriott International’s Autograph Collection brand. The property presents an individual character rather than a standardized hotel concept, combining refined design, personalized hospitality, and a strong sense of place. Located in the city’s Thong Lor area, it caters to leisure and business travelers seeking an upscale, residential-style experience close to dining, nightlife, shopping, and cultural attractions. As part of Marriott’s global network, the hotel benefits from international service standards, professional development opportunities, and access to Marriott Bonvoy guests and systems. Its teams are expected to deliver attentive, discreet, and locally informed service while preserving the hotel’s distinctive identity. Concierge staff play an important role in creating memorable stays through tailored recommendations, efficient arrangements, and warm knowledge of Bangkok.