Please Note

An estimate based on public data for similar roles. Not provided by the employer.

Senior Director of Operations, Japan & Guam

Japan Tokyo Area Office & CEC Estimated salary: Estimated ¥18,000,000–¥30,000,000 per year, plus potential bonus and benefits

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Director of Operations, Japan & Guam leads operational performance across Marriott properties in the region, supporting hotel leaders and ensuring consistent brand, guest-service, financial, and compliance standards. Candidates are expected to bring extensive luxury or multi-property hotel operations experience, strong commercial and financial understanding, and proven leadership across diverse teams and cultures. Fluency in Japanese and English is highly advantageous, along with excellent communication, stakeholder-management, problem-solving, and change-management skills. The role requires regular travel, close collaboration with owners and corporate departments, and the ability to develop talent while improving guest satisfaction, profitability, and operational consistency.

About the employer

Marriott International is one of the world's largest hospitality companies, operating and franchising a broad portfolio of hotels, resorts, residences, and other lodging businesses. Its brands include The Ritz-Carlton, St. Regis, JW Marriott, W Hotels, Westin, Sheraton, Marriott Hotels, and Courtyard, among others. Marriott serves business and leisure travelers in destinations worldwide and is known for its global loyalty program, Marriott Bonvoy. The company emphasizes exceptional guest experiences, operational excellence, associate development, inclusion, sustainability, and strong relationships with hotel owners and franchise partners. In Japan and Guam, Marriott manages a growing collection of international and luxury properties, requiring leaders who can balance global brand standards with local market expectations and cultural nuances.

What the job usually comes with in Japan

Usual for Japan, varies by employer. Checked November 2026.

Housing	Dorm common at resorts and ryokan; employers must help skilled-worker hires find housing (by law)
Meals	Varies
Flights	Varies
Service charge	Varies; tipping is not customary in Japan
Contract	5 years at most on the skilled-worker visa (by law); contract length and probation vary
Leave	10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays
Income tax	National tax starts at 5% (top 45%); 10% local tax from year 2; social insurance about 15% of pay

Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.

Can I work in Japan?

How it works: Specified Skilled Worker visa for hotel line jobs: pass a skills test and basic Japanese (JLPT N4), then the employer sponsors you; no local-first test; 5 years at most.

Watch for: Pass the hotel skills test and basic Japanese (N4) first; you can sit both in Japan on a short stay. Ask whether room cleaning alone is covered: it is not among the listed jobs.

Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.

Official source: Immigration Services Agency: Specified Skilled Worker, accommodation field. Checked November 2026.

Guidance, not legal advice. Rules change; your employer confirms the details for your case.

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