Hotel Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Hotel Manager leads the daily operation of W Kuala Lumpur, overseeing guest services, rooms, food and beverage, financial performance, people development, safety and brand standards. Candidates typically need a degree or equivalent experience in hospitality or business, substantial experience in hotel operations, and a proven record in a senior leadership role, preferably within an international luxury or lifestyle hotel. Strong commercial awareness, budgeting ability, communication skills and knowledge of Malaysian regulations are expected. The successful candidate should be guest-focused, visible, adaptable and capable of motivating diverse teams while delivering Marriott and W brand standards. English proficiency is important, while knowledge of Malay or other regional languages is advantageous.

About the employer

W Kuala Lumpur is a luxury lifestyle hotel operated under W Hotels, Marriott International's design-led brand. Located in the city centre near the Petronas Twin Towers, the hotel combines contemporary rooms and suites with energetic restaurants, bars, events spaces, wellness facilities and W's distinctive music, design and service culture. Marriott International is one of the world's largest hospitality companies, managing and franchising thousands of hotels across numerous brands and countries. W Hotels targets modern, design-conscious travellers and places emphasis on memorable experiences, local connections, nightlife and personalized service. Employees generally benefit from an international working environment, structured Marriott training, career mobility and hotel-industry discounts. The property serves business travellers, leisure guests, groups, weddings and major events in Kuala Lumpur.