Night Duty Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Night Duty Manager oversees hotel operations during overnight hours, ensuring excellent guest service, security, and smooth coordination between departments. Requirements typically include previous front-office or hotel operations experience, strong leadership skills, sound knowledge of hotel procedures, and excellent spoken and written English. Familiarity with Opera or similar property-management systems is advantageous. The successful candidate is expected to handle guest concerns professionally, manage arrivals and departures, complete night audits and operational reports, respond to emergencies, supervise overnight colleagues, and maintain Marriott service standards. Flexibility to work night shifts, weekends, and public holidays is essential. The role also requires calm decision-making, attention to detail, professional presentation, and the ability to work independently while coordinating effectively with security, engineering, housekeeping, and food-and-beverage teams.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across luxury, premium, and select-service segments. Its brands include Marriott Hotels, The Ritz-Carlton, St. Regis, W Hotels, Sheraton, Westin, and many others. Marriott emphasizes guest satisfaction, consistent service standards, inclusion, professional development, and career mobility for its associates. Marriott Hotel Al Jaddaf Dubai is located in Dubai’s Al Jaddaf district, providing access to business areas, cultural attractions, shopping destinations, and Dubai International Airport. The property serves leisure and business travelers and typically offers accommodation, dining, meeting facilities, and guest services. Employees are expected to demonstrate Marriott’s values, maintain high professional standards, and deliver a welcoming, reliable experience throughout every guest interaction.