EAM-Sales & Marketing-AAA

Role summary

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The Executive Assistant Manager – Sales & Marketing supports the hotel’s commercial strategy across sales, marketing, public relations, revenue generation and key account development. Candidates are expected to have strong luxury-hospitality or international hotel experience, proven leadership ability, excellent communication skills and a solid understanding of Japan’s corporate, leisure and group markets. Fluency in Japanese and English is highly desirable, along with experience managing teams, budgets, sales targets and strategic partnerships. The successful candidate should be commercially minded, polished, guest-focused and confident representing The Ritz-Carlton Osaka with owners, business partners and major clients. Flexibility, cultural awareness, analytical ability and a hands-on approach are important in this senior role.

About the employer

The Ritz-Carlton Osaka is a luxury hotel operated by Marriott International, one of the world’s largest hospitality companies. Located in Osaka’s Umeda district, the hotel combines refined European-inspired design with Japanese omotenashi, offering premium accommodation, dining, meetings, weddings and spa services. The Ritz-Carlton brand is known for highly personalized service, elegant facilities and strong attention to guest preferences. Marriott provides structured career development, international mobility and access to a broad portfolio of hotel brands worldwide. In this environment, the Sales and Marketing leadership team plays an important role in attracting luxury travelers, corporate accounts, event business and high-value international markets. Employees are expected to uphold Ritz-Carlton service standards while contributing to commercial performance and maintaining strong relationships with guests, local businesses and global Marriott partners.