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An estimate based on public data for similar roles. Not provided by the employer.

Guest Relations Supervisor - The St. Regis Singapore

Singapore The St. Regis Singapore Estimated salary: SGD 2,800–4,000 per month, depending on experience and benefits

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Relations Supervisor leads the guest relations function, supports the front office team, and ensures guests receive personalised, discreet and efficient service consistent with St. Regis standards. Typical requirements include hotel or luxury hospitality experience, supervisory capability, strong communication skills, polished presentation, and good knowledge of guest-service procedures. The successful candidate is expected to anticipate guest needs, resolve concerns professionally, coordinate with other departments, handle VIP arrivals and special occasions, maintain accurate records, and coach colleagues. Flexibility for rotating shifts, weekends and public holidays is essential. Fluency in English is generally required, while additional languages and experience with Marriott systems are advantageous.

About the employer

The St. Regis Singapore is a luxury hotel in the Tanglin and Orchard area, known for refined service, elegant accommodation, fine dining and personalised butler-style hospitality. It operates under the St. Regis Hotels & Resorts brand, which is part of Marriott International, one of the world’s largest hotel companies. The property serves leisure travellers, business guests, long-stay visitors and high-profile clientele, with facilities that include guest rooms and suites, restaurants, meeting spaces, a spa and fitness facilities. Employees work within Marriott’s international service culture and may benefit from structured training, career development and access to global hospitality opportunities. The hotel places strong emphasis on discretion, attention to detail, luxury standards and creating memorable experiences for guests.

What the job usually comes with in Singapore

Usual for Singapore, varies by employer. Checked November 2026.

Housing	Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent
Meals	Varies
Flights	Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so
Service charge	10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010)
Contract	Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default
Leave	7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave
Income tax	0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass

Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.

Can I work in Singapore?

How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).

Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.

Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.

Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.

Guidance, not legal advice. Rules change; your employer confirms the details for your case.

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