Rooms Controller

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Rooms Controller coordinates room availability, room status and daily allocations between Front Office, Housekeeping and other hotel departments. The role typically requires previous hotel or front-office experience, strong organisational skills, attention to detail and confidence using property-management systems such as Opera. The successful candidate is expected to monitor arrivals, departures, room moves, out-of-order rooms and special guest requests, while keeping information accurate and communicating clearly with colleagues. A professional appearance, calm approach under pressure, flexible availability for shifts, and a strong focus on guest service are important. Experience in a luxury or busy city hotel and knowledge of Marriott procedures would be advantageous.

About the employer

Sheraton Grand Sydney Hyde Park is a premium Marriott International hotel located beside Sydney's Hyde Park, close to the city's business district, shopping areas and major attractions. The hotel provides upscale accommodation, restaurants and bars, meeting and event facilities, fitness and leisure services, and professional guest support. It operates under the Sheraton brand, which is known for welcoming public spaces, reliable service and a strong focus on connecting guests with the local community. Marriott International is one of the world's largest hospitality companies, managing a broad portfolio of hotels and resorts across many countries. Employees generally work in a structured, service-focused environment with access to brand training, internal career opportunities and international hospitality experience.