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An estimate based on public data for similar roles. Not provided by the employer.

Guest Experience Expert (AYS)_Moxy Singapore Clarke Quay

Singapore MOXY Singapore Clarke Quay Estimated salary: SGD 2,400–3,200 per month

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Guest Experience Expert (At Your Service) supports guests throughout their stay by handling telephone calls, requests, inquiries, reservations, and service recovery. The role requires strong communication skills, a friendly and confident manner, basic computer ability, and a customer-focused approach. Previous experience in hotel operations, front office, guest services, or a related hospitality role is helpful, though suitable candidates may be trained. The candidate is expected to be warm, responsive, professional, and comfortable working shifts, weekends, and public holidays. They should represent the Moxy brand with energy, resolve guest concerns promptly, coordinate with other departments, and create a relaxed, memorable experience for guests.

About the employer

Moxy Singapore Clarke Quay is part of Moxy Hotels, Marriott International’s lifestyle hotel brand designed for modern, social travelers. Located near the Singapore River and Clarke Quay, the hotel combines compact, functional rooms with lively communal spaces, a bar-led social atmosphere, and technology-enabled service. Moxy emphasizes personality, informal interaction, creativity, and a welcoming environment rather than traditional formality. Team members are encouraged to be energetic, approachable, and proactive in engaging guests. As a Marriott property, the hotel benefits from the group’s global hospitality network, training resources, career development opportunities, and employee travel benefits, subject to eligibility. The property serves leisure travelers, business visitors, and guests seeking convenient access to Singapore’s dining, nightlife, shopping, and cultural attractions.

What the job usually comes with in Singapore

Usual for Singapore, varies by employer. Checked November 2026.

Housing	Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent
Meals	Varies
Flights	Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so
Service charge	10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010)
Contract	Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default
Leave	7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave
Income tax	0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass

Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.

Can I work in Singapore?

How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).

Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.

Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.

Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.

Guidance, not legal advice. Rules change; your employer confirms the details for your case.

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