Technology Manager (Multi-property) - W London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Technology Manager oversees IT operations for W London and potentially other Marriott properties, ensuring reliable hotel systems, networks, guest technology and cybersecurity. Requirements typically include experience managing IT infrastructure in hotels or a comparable service environment, knowledge of property-management, point-of-sale and office systems, strong troubleshooting ability, and familiarity with Marriott technology standards. The successful candidate is expected to lead vendors and projects, support colleagues and guests, maintain data security, manage budgets and respond effectively to incidents. Excellent communication, organisation, customer service and leadership skills are important, along with flexibility to support a 24-hour hotel operation when required.

About the employer

W London is a luxury lifestyle hotel in the heart of Soho, operated under W Hotels, Marriott International’s design-led luxury brand. The hotel combines contemporary rooms and suites with restaurants, bars, entertainment spaces and a distinctive music and fashion-led atmosphere. W Hotels is known for energetic service, modern design and a strong focus on local culture, social experiences and high-touch guest engagement. Marriott International is one of the world’s largest hospitality companies, with a broad portfolio of hotel brands across more than 140 countries and territories. Employees may benefit from structured training, international career opportunities, hotel discounts and a diverse, service-focused working environment. Technology plays an important role in supporting guest services, hotel operations, cybersecurity and seamless collaboration across Marriott properties.