Senior Butler, Pre-Opening - The St. Regis London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Butler supports the pre-opening and daily operation of The St. Regis London’s butler service, delivering highly personalised experiences to luxury hotel guests. Requirements typically include previous experience in luxury hospitality, guest relations, butler service, or a comparable front-office role; excellent English communication; strong grooming and presentation; attention to detail; discretion; and flexibility to work varied shifts, weekends, and holidays. The successful candidate is expected to lead by example, anticipate guest needs, coordinate requests across departments, resolve concerns professionally, and uphold St. Regis service standards. Experience with pre-opening operations, team coaching, luxury brands, and London hospitality is advantageous.

About the employer

The St. Regis London is a luxury hotel brand operated by Marriott International, one of the world’s largest hospitality companies. St. Regis properties are known for refined service, elegant surroundings, personalised guest experiences, and the signature St. Regis Butler Service. The London hotel is associated with the former The St. Regis London at 2-5 Carlton House Terrace, near St James’s and Buckingham Palace, and its pre-opening roles focus on establishing high service standards, operational procedures, and a distinctive guest culture. Marriott provides career opportunities across hotels, restaurants, events, sales, finance, engineering, and guest services, with training and internal mobility available in many markets. Employees may also have access to Marriott benefits, including hotel discounts, subject to eligibility and local terms. The Senior Butler role is suited to an experienced hospitality professional who enjoys discreet, personalised service and working in a premium, internationally recognised environment.