Restaurant Supervisor (JW Steakhouse) - JW Marriott Grosvenor House London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Restaurant Supervisor supports the daily operation of JW Steakhouse, maintaining high standards of guest service, food presentation, hygiene and team performance. Requirements typically include previous experience in a quality restaurant or hotel, strong knowledge of restaurant service, excellent communication skills and the ability to lead a team during busy periods. The successful candidate is expected to organise shifts, brief staff, manage guest requests and complaints professionally, coordinate with the kitchen, monitor standards and assist with training. Flexibility for evenings, weekends and public holidays is essential. A polished appearance, attention to detail, commercial awareness and a genuine interest in hospitality are expected.

About the employer

JW Marriott Grosvenor House London is a luxury hotel located on Park Lane in Mayfair, one of London’s most prestigious districts. It is part of Marriott International’s JW Marriott brand, which focuses on refined hospitality, personalised service and guest wellbeing. The hotel offers upscale accommodation, extensive meeting and event facilities, restaurants and bars, including the well-known JW Steakhouse. Employees work in a demanding international environment where presentation, consistency and attention to detail are highly valued. Marriott typically provides structured training, internal career opportunities, employee travel benefits and access to global hospitality resources. The property serves leisure travellers, corporate guests, event clients and high-profile visitors, making teamwork and discretion important. Its location provides convenient access to London’s commercial, cultural and entertainment areas.