Receptionist, Pre-Opening - The St. Regis London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Receptionist will welcome guests, manage arrivals and departures, process reservations and payments, answer enquiries, and provide polished, personalised service in line with St. Regis standards. The role is part of the pre-opening team, so candidates should be organised, adaptable and comfortable helping establish new procedures. Previous hotel or luxury customer-service experience is desirable, along with confident communication, professional presentation and strong attention to detail. The ability to remain calm during busy periods, use hotel systems and work flexible shifts—including evenings, weekends and holidays—is expected. Fluency in English and the legal right to work in the United Kingdom are normally required.

About the employer

The St. Regis London is a luxury hotel operated under St. Regis Hotels & Resorts, Marriott International’s prestigious brand known for refined service, elegant surroundings and highly personalised guest experiences. The St. Regis brand traces its origins to New York’s St. Regis Hotel and is recognised worldwide for traditions such as signature rituals, attentive butler-style service and sophisticated dining. As part of Marriott International, the London property benefits from the resources, training opportunities and global career mobility of one of the world’s largest hotel companies. A pre-opening team plays an important role in shaping the hotel’s service culture, operating standards and guest journey before launch. The property is expected to appeal to luxury leisure travellers, business guests and international visitors seeking a distinctive London stay.