Porter, Pre-Opening - The St. Regis London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Porter supports an exceptional arrival and departure experience by welcoming guests, handling luggage, escorting guests to rooms, arranging transportation, delivering items, and assisting with front-of-house requests. Candidates should provide warm, polished service, communicate confidently, and maintain a professional appearance consistent with The St. Regis brand. Previous experience in a hotel, luxury hospitality, concierge, porter, or customer-service role is helpful, although strong interpersonal skills and a willingness to learn may also be valued. The role requires physical stamina for lifting and moving luggage, reliability, attention to detail, discretion, and flexibility to work shifts, including evenings, weekends, and holidays. Candidates should be legally entitled to work in the United Kingdom and be comfortable serving an international clientele.

About the employer

The St. Regis London is a luxury hotel brand operated by Marriott International, one of the world's largest hospitality companies. St. Regis properties are known for refined accommodation, personalised service, elegant dining, and the signature St. Regis Butler Service. The London property is designed to bring the brand's heritage of sophistication and bespoke guest experiences to the capital, serving leisure travellers, business guests, and high-profile visitors. As part of Marriott International, employees may benefit from structured training, internal career opportunities, hotel discounts, and international mobility across a large portfolio of brands and destinations. A pre-opening team also plays an important role in establishing service standards, operating procedures, and the hotel's culture before welcoming guests.