Night Receptionist - The London EDITION

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Night Receptionist supports overnight hotel operations by welcoming guests, completing check-in and check-out, handling reservations and payments, responding to guest requests, and maintaining accurate records. The role may also involve preparing night audit reports, resolving complaints, coordinating with security and other departments, and ensuring a safe, professional environment throughout the night. Candidates are expected to have strong customer-service and communication skills, a professional appearance, good attention to detail, and confidence working independently. Previous hotel or reception experience is useful, while familiarity with hotel systems, cash handling, and night-shift work is advantageous. Flexibility, reliability, discretion, and the ability to remain calm under pressure are essential.

About the employer

The London EDITION is a luxury lifestyle hotel in central London, part of the EDITION Hotels brand operated by Marriott International. Located near Fitzrovia, the hotel combines contemporary design, high-quality accommodation, destination dining, creative event spaces, and a lively social atmosphere. EDITION properties are known for presenting hotels as cultural and community-focused venues rather than simply places to stay. The London hotel serves international leisure travellers, business guests, and local visitors, with a strong emphasis on thoughtful service and distinctive guest experiences. As part of Marriott International, employees may benefit from structured training, career development opportunities, hotel discounts, and access to a global hospitality network. The working environment is fast-paced and service-led, making it suitable for candidates who enjoy luxury hospitality, teamwork, and meeting guests from around the world.