Night Manager - London Marriott Hotel Marble Arch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Night Manager oversees overnight hotel operations, ensuring smooth front-desk service, guest satisfaction, security, and accurate financial and end-of-day procedures. The role typically requires previous hotel front-office or night-audit experience, strong organisational and communication skills, confidence handling guest complaints, and the ability to work independently during overnight shifts. Candidates should be familiar with hotel property-management systems, cash handling, emergency procedures, and basic reporting. Marriott expects a professional, calm, service-focused approach, attention to detail, flexibility, and the ability to lead or support the night team while maintaining brand standards.

About the employer

London Marriott Hotel Marble Arch is a full-service Marriott hotel located near Hyde Park, Oxford Street, and Marble Arch in central London. It serves business travellers, leisure guests, and international visitors, offering accommodation, dining, meeting facilities, and Marriott Bonvoy services. The hotel operates within Marriott International, one of the world's largest hospitality companies, with a broad portfolio of recognised brands across many countries. Marriott is known for structured service standards, employee training, internal career development, and a strong focus on guest experience. Working at the hotel can provide exposure to a busy, multicultural city property and opportunities to progress across front office, rooms, food and beverage, and wider hotel operations.