Night Concierge, Pre-Opening - The St. Regis London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Night Concierge supports overnight hotel operations, welcoming guests, arranging transportation, responding to requests, providing local recommendations and coordinating with security, housekeeping and engineering. Requirements typically include previous experience in concierge, front office or luxury hospitality, excellent spoken English, strong local knowledge and confidence using hotel systems. The successful candidate should be discreet, polished, service-focused and comfortable working independently during overnight shifts. Strong communication, problem-solving and organisational skills are essential, along with the ability to remain calm under pressure and deliver personalised service consistent with St. Regis standards. Flexibility to work nights, weekends and public holidays is expected. A professional appearance and the right to work in the United Kingdom are also required.

About the employer

Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across more than 140 countries and territories. Its brands range from select-service properties to luxury names such as The Ritz-Carlton, W Hotels, The Luxury Collection and St. Regis. The St. Regis brand is recognised for refined service, elegant surroundings and its tradition of personalised guest care, including signature butler and concierge experiences. Marriott places strong emphasis on associate development, inclusion, responsible business and consistent global service standards. The St. Regis London is a luxury pre-opening property, meaning team members are likely to help establish operating procedures, service culture and guest-experience standards before the hotel welcomes guests. Employees may also access Marriott’s training programmes and wider global career opportunities, subject to eligibility and company policy.