Night Auditor (Night Receptionist) - Aloft London Excel

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Night Auditor supports overnight hotel operations by welcoming late-arriving guests, completing check-ins and check-outs, handling payments, balancing daily accounts, preparing night audit reports, responding to guest requests and maintaining a safe, professional environment. Candidates should have strong customer-service and communication skills, good numerical accuracy, basic computer confidence and the ability to work independently overnight. Previous hotel reception, night audit or cash-handling experience is useful, although hospitality experience and a positive attitude may be valued equally. The role requires flexibility for night shifts, weekends and public holidays, professional presentation, reliability and the ability to remain calm when resolving guest issues.

About the employer

Aloft London Excel is a contemporary hotel located near ExCeL London and London City Airport. It operates under the Aloft Hotels brand, part of Marriott International, one of the world’s largest hospitality companies. Aloft is designed for modern, socially minded travellers, offering stylish rooms, technology-focused services, lively public spaces, a bar and restaurant, and a relaxed atmosphere influenced by music and local culture. The hotel serves business travellers, leisure guests and visitors attending exhibitions and events at ExCeL. As a Marriott property, employees may benefit from structured training, international career opportunities, hotel-industry experience and associate travel programmes, subject to company terms. The workplace typically values genuine hospitality, teamwork, inclusion, professional standards and creating memorable guest experiences throughout every shift.