Junior Concierge, Pre-Opening - The St. Regis London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Junior Concierge supports guests before and during their stay by providing local recommendations, arranging transportation, handling requests and coordinating with hotel departments. Candidates should have strong communication and organisation skills, a polished and welcoming manner, good local knowledge of London and the ability to remain calm under pressure. Previous experience in guest services, concierge, reception or luxury hospitality is beneficial. The successful candidate is expected to deliver personalised service consistent with St. Regis standards, work flexibly across shifts including weekends and holidays, maintain professional presentation and anticipate guest needs. As this is a pre-opening role, adaptability, teamwork and enthusiasm for helping establish a new luxury hotel operation are particularly important.

About the employer

The St. Regis London is part of St. Regis Hotels & Resorts, Marriott International’s luxury hospitality brand. St. Regis is recognised for refined service, elegant surroundings, personalised guest experiences and its signature butler tradition. The London property is being developed as a high-end hotel in the capital, offering colleagues the opportunity to join during its pre-opening phase and help establish service standards, operating procedures and the guest experience from the beginning. Marriott International is one of the world’s largest hotel companies, with a broad portfolio of brands and properties across more than 140 countries and territories. Employees typically benefit from structured training, international career opportunities, hotel discounts and a culture focused on inclusion, professional development and exceptional customer service.