Human Resources Manager - London Marriott Hotel Marble Arch

Role summary

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The Human Resources Manager supports the hotel’s people strategy across recruitment, onboarding, employee relations, performance management, training, engagement, payroll coordination and compliance with UK employment law. Candidates should have solid HR experience, ideally within hospitality or a large customer-service organisation, together with strong knowledge of employment practices and HR systems. The role requires excellent communication, organisation, discretion and problem-solving skills. Marriott expects a visible, approachable professional who can build trust with employees and managers, handle sensitive matters fairly, maintain accurate records and contribute to a positive, inclusive workplace culture. A professional HR qualification or equivalent experience is advantageous.

About the employer

London Marriott Hotel Marble Arch is a full-service Marriott hotel located near Hyde Park, Oxford Street and the West End. It serves business and leisure travellers, offering guest accommodation, food and beverage services, meeting facilities and the service standards associated with the Marriott brand. The hotel is part of Marriott International, one of the world’s largest hospitality companies, with a global portfolio of hotels and resorts operating under brands such as Marriott Hotels, Sheraton, Westin, Ritz-Carlton and St. Regis. Marriott is known for structured training, internal career development, international mobility and an emphasis on guest service, inclusion and responsible business. Employees typically work in a diverse, fast-paced environment where teamwork, professionalism and consistent service delivery are highly valued.