Housekeeping Supervisor - JW Marriott Grosvenor House London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor oversees daily room and public-area cleaning operations, allocates duties, checks standards, handles guest requests, and supports housekeeping colleagues. Candidates should have previous hotel housekeeping experience, supervisory or team-leading ability, strong attention to detail, and good communication skills. The role requires flexibility for shifts, weekends, and public holidays, along with the physical ability to work on their feet and meet luxury-service standards. The successful candidate is expected to lead by example, maintain hygiene and safety procedures, coordinate effectively with Front Office and Maintenance, resolve issues professionally, and help deliver a consistently clean and welcoming guest experience.

About the employer

JW Marriott Grosvenor House London is a luxury hotel on Park Lane in Mayfair, operated under the JW Marriott brand by Marriott International, one of the world's largest hospitality companies. The property is known for elegant accommodation, extensive conference and event facilities, restaurants, bars, and a strong heritage in London hospitality. JW Marriott focuses on refined guest service, wellbeing, quality, and thoughtful personal experiences. Employees typically work in a structured international hotel environment with access to Marriott's training, career-development, and global mobility opportunities. As a large central-London property, the hotel serves leisure guests, business travellers, groups, and high-profile events, making teamwork, discretion, presentation, and consistent service standards particularly important across all departments.