Housekeeping Room Attendant - JW Marriott Grosvenor House London

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and maintaining guest bedrooms, bathrooms and assigned public areas to JW Marriott standards. Duties typically include changing linens, replenishing amenities, reporting maintenance issues, following cleaning and hygiene procedures, protecting guest belongings and responding courteously to requests. Candidates should have good attention to detail, a professional and helpful manner, physical stamina, and the ability to work efficiently while standing and moving for extended periods. Previous hotel or housekeeping experience is useful but may not be essential, as training is generally provided. Flexibility to work mornings, evenings, weekends and public holidays is expected. Reliability, teamwork, personal presentation and a genuine commitment to guest satisfaction are important.

About the employer

JW Marriott Grosvenor House London is a luxury hotel on Park Lane, overlooking Hyde Park, and part of Marriott International, one of the world’s largest hospitality companies. The hotel combines traditional London heritage with upscale accommodation, dining, meetings and event facilities. Its guests include international travellers, business visitors, families and major event attendees. As a JW Marriott property, it places strong emphasis on thoughtful service, refined presentation, wellbeing and personalised guest experiences. Employees typically work within structured hotel departments, including rooms, food and beverage, engineering, events and guest services. Marriott is known for formal training, internal development opportunities, employee travel benefits and clear service standards. The working environment is fast-paced and multicultural, with housekeeping teams playing a central role in maintaining the hotel’s luxury appearance and comfort.