Host/ess (The Hansom) (Part-Time) - St. Pancras London Autograph Collection

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host/ess welcomes guests to The Hansom, manages reservations and seating, answers guest questions, and helps create a warm, efficient dining experience. Requirements typically include strong customer-service and communication skills, a professional appearance, good organisation, and the ability to remain calm during busy service. Previous experience in a restaurant, hotel, or other guest-facing role is useful, although enthusiasm and a willingness to learn may be equally important. The successful candidate should be flexible for part-time shifts, including evenings, weekends, and holidays; work well with colleagues; handle guest requests courteously; and represent the St. Pancras London Autograph Collection brand with confidence.

About the employer

St. Pancras London, Autograph Collection is a Marriott-affiliated luxury hotel located beside the historic St. Pancras railway station in central London. The property combines Victorian architecture and heritage details with contemporary guest rooms, restaurants, bars, meeting facilities, and personalised service. Its Hansom restaurant and bar provide a social setting for hotel guests, local visitors, and travellers using the nearby international transport links. As part of Marriott International’s Autograph Collection, the hotel focuses on distinctive design, memorable experiences, and high hospitality standards rather than a uniform hotel style. Employees typically benefit from working in a multicultural, fast-paced environment with access to Marriott training, career development, and international opportunities. The hotel serves both leisure and business travellers and is well positioned for candidates interested in premium food, beverage, and front-of-house hospitality.