Heart of House Specialist - London Marriott Hotel Canary Wharf

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Heart of House Specialist supports the hotel’s colleague-facing operations, helping maintain staff areas, uniforms, lockers, supplies, noticeboards and employee services. The role may include coordinating uniform distribution, keeping records, supporting colleague welfare activities, assisting with internal communications and ensuring back-of-house areas meet Marriott standards. Candidates should be organised, approachable and reliable, with good communication skills and a practical, hands-on attitude. Previous hotel, administration, housekeeping or colleague-services experience is helpful but may not be essential. The successful candidate is expected to work well with different departments, protect confidentiality, follow health and safety procedures, maintain high standards and provide friendly support to hotel employees.

About the employer

London Marriott Hotel Canary Wharf is a contemporary full-service hotel located in the Canary Wharf business district, close to the River Thames and the area’s offices, restaurants and transport connections. The hotel is part of Marriott International, one of the world’s largest hospitality companies, operating thousands of hotels and resorts across numerous brands and countries. Marriott is known for structured training, internal career development, international mobility and a strong focus on guest service. The Canary Wharf property serves business travellers, leisure guests, groups and event clients, offering accommodation, dining, meeting facilities and typical hotel support services. Employees work in a multicultural environment and are expected to demonstrate professionalism, teamwork and Marriott’s service values. Benefits may include staff discounts, meals or uniform provision, holiday entitlement and access to Marriott’s global employee programmes, subject to the specific contract.