Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Groups & Events Administrator supports the planning and delivery of group bookings, meetings, conferences and social events at Sheraton Grand London Park Lane. Responsibilities typically include preparing proposals and contracts, updating booking systems, coordinating with clients and hotel departments, maintaining accurate records, handling invoices and deposits, and assisting with event logistics. Candidates should have strong administration and organisation skills, excellent written and verbal communication, attention to detail and confidence using Microsoft Office and hotel sales systems. Previous experience in hotel events, group reservations, sales administration or a similar customer-focused environment is advantageous. The role requires professionalism, commercial awareness, teamwork, flexibility and the ability to manage multiple deadlines while delivering a high standard of guest service.

About Sheraton Grand London Park Lane

Sheraton Grand London Park Lane is a luxury Marriott hotel located near Green Park and Buckingham Palace in central London. The property combines historic Art Deco character with contemporary guest rooms, restaurants, bars and extensive meeting and event facilities. It serves leisure travellers, business guests, conferences, weddings and international groups. As part of Marriott International, the hotel operates within one of the world’s largest hospitality networks, with established service standards, training programmes and opportunities for internal mobility. The hotel’s groups and events team works closely with sales, reservations, banqueting, food and beverage, housekeeping and operations to deliver successful events. Employees are generally expected to provide polished service, communicate effectively across departments and represent both the Sheraton brand and Marriott’s broader commitment to hospitality, inclusion and guest satisfaction.