Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Desk Associate - St. Pancras London Autograph Collection
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Desk Associate welcomes guests, manages check-ins and check-outs, processes payments, handles reservations and room requests, and responds promptly to questions or concerns. Candidates should have strong communication and customer-service skills, a professional appearance, attention to detail, and confidence using hotel systems. Previous front-office or hospitality experience is helpful, although training may be provided. The role requires flexibility to work shifts, including evenings, weekends and public holidays. The successful candidate is expected to create a warm, personalised guest experience, work effectively with other departments, protect guest information, and remain calm and helpful during busy periods.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.
Official source: GOV.UK: Skilled Worker visa. Checked November 2026.
What the job usually comes with in the UK
Usual for the UK, varies by employer. Checked November 2026.
| Housing | Live-in common in rural hotels |
|---|---|
| Meals | Staff meals common |
| Flights | No |
| Service charge | 100% of tips and service charges to staff (by law) |
| Contract | Permanent or seasonal |
| Leave | 28 days |
| Income tax | About 14% in all at GBP 25,000 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About St. Pancras London Autograph Collection
St. Pancras London, Autograph Collection is a premium Marriott International hotel located beside one of London’s most important transport hubs. The property combines the character of a distinctive historic setting with the service standards and global support of Marriott Bonvoy. Autograph Collection Hotels are known for individual personality, design-led interiors and experiences that reflect their local surroundings rather than following a uniform style. The hotel serves leisure travellers, international visitors, business guests and guests using Eurostar and national rail services. Team members work in a multicultural environment with opportunities to develop across front office, food and beverage, housekeeping, events and other hotel departments. Marriott International is one of the world’s largest hospitality companies, operating thousands of hotels and resorts across numerous brands and countries, with a strong focus on guest service, inclusion, training and career progression.